Moving Beyond Conflict to Understanding and Success

Session Summary: Identify the motivators of even the most difficult people in your life and learn conflict resolution techniques that work.

In business today, results are often closely tied to the ability to build relationships with people at all levels. This session will provide you with the skills to understand the motivators of the difficult people in your life and the techniques to achieve positive outcomes. Through the use of the Insight Inventory®, you will learn your preferred behavioral style and associated strengths and put your new skills to use through an interactive learning experience.

In this workshop, you will:

• Understand your behavioral style and how it creates opportunity for conflict with the style of others.
• Learn skills to "flex" your behavioral style to more effectively communicate with others.
• Gain strategies to increase your effectiveness in working though conflicts.